Joy brings on board over 10 years’ experience in Microfinance as well as professional competences in the critical human resource function. She is attributed to establishing the Human Resource function in the organization and has sustained a motivational performance management model adapted from the Balance Score card (BSC), as key driver of the organizational human effort. As a professional member of the Institute of Human Resource Management, backed up with a Bachelors in Business administration and MBA- Strategic Management, she is up to the task of the murky dynamic Human resource management as the real enduring strategic driver of organizational sustainability. She is a member of the Institute of Human Resources Management.